Job Description: Laundry Supervisor
Position: Laundry Supervisor
Company: Superdry
Location: Sangvi, Tauka- Vadgoan (Mawal), Pune
Department: Operations
Employment Type: Full-time
salary- 20,000 to 25,000
About Superdry
Superdry is a trusted provider of professional laundry services for hospitals, healthcare institutions, and medical facilities. We are committed to delivering hygienically processed linen and garments that meet the highest standards of quality, infection control, and operational excellence. Our mission is to support healthcare providers by ensuring a consistent supply of clean, safe, and professionally handled textiles.
Position Summary
The Laundry Supervisor is responsible for overseeing the daily operations of the laundry facility, ensuring efficient workflow, high-quality processing, compliance with healthcare hygiene standards, and optimal utilization of manpower and equipment. The role requires strong leadership, operational planning, and a commitment to maintaining strict infection prevention and quality control protocols.
Key Responsibilities
Operations Management
- Supervise daily laundry operations, including sorting, washing, drying, ironing, folding, packing, and dispatch.
- Ensure timely processing and delivery of hospital linens, uniforms, patient garments, and other healthcare textiles.
- Allocate work efficiently among team members to achieve daily production targets.
- Monitor workflow to minimize delays and maximize productivity.
Quality & Infection Control
- Ensure compliance with healthcare laundry hygiene standards and infection control protocols.
- Monitor wash formulas, water temperature, chemical usage, and processing parameters to maintain quality standards.
- Conduct routine inspections to ensure cleanliness, stain removal, and proper finishing of linens.
- Identify and resolve quality issues promptly.
Team Leadership
- Supervise, motivate, and guide laundry operators and support staff.
- Train employees on operational procedures, workplace safety, quality standards, and infection control practices.
- Prepare staff schedules and manage attendance, leave, and shift planning.
- Foster a culture of teamwork, discipline, and continuous improvement.
Equipment & Maintenance
- Monitor the performance of laundry equipment and report maintenance requirements promptly.
- Coordinate with the maintenance team to minimize equipment downtime.
- Ensure proper operation of washing machines, dryers, flatwork ironers, folding machines, and related equipment.
Safety & Compliance
- Enforce workplace health and safety regulations.
- Ensure proper handling and storage of chemicals, contaminated linen, and waste materials.
- Maintain compliance with company policies and applicable healthcare, environmental, and occupational safety regulations.
- Promote the correct use of personal protective equipment (PPE).
Qualifications
- Diploma or Bachelor's degree in Hospitality, Operations Management, Industrial Engineering, or a related field is preferred.
- 3–5 years of experience in laundry operations, with at least 1–2 years in a supervisory role.
- Experience in hospital, healthcare, industrial, or commercial laundry operations is highly preferred.
Skills & Competencies
- Strong leadership and people management skills.
- Excellent organizational and planning abilities.
- Knowledge of healthcare laundry processes and infection control practices.
- Familiarity with industrial laundry equipment and laundry chemicals.
- Strong problem-solving and decision-making skills.
- Good communication and interpersonal skills.
- Ability to work under pressure and meet operational deadlines.
- Basic computer proficiency for reporting and documentation.
Key Performance Indicators (KPIs)
- On-time order completion and dispatch.
- Linen quality and customer satisfaction.
- Production efficiency and productivity.
- Equipment uptime.
- Compliance with hygiene and safety standards.
- Reduction in rewash rates and linen damage.
- Team attendance, discipline, and productivity.
Working Conditions
- Work in an industrial laundry environment with exposure to heat, humidity, noise, and laundry chemicals.
- Rotational shifts, weekends, and public holidays may be required based on operational needs.
- Standing for extended periods and occasional lifting of linen loads may be required.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
