HIH - Software EngineeringAssociateDirector
Position Summary:
TheSoftware EngineeringAssociate Director provides hands on leadership, management, and thought leadership foraDeliveryorganization enablingCignas Technology teams. This individual will lead a team based in our Hyderabad Innovation Hub to deliverinnovative solutions supporting multiple business and technology domains withinCigna.This includes theService Operations,Entities,Pharmacy business lines, as well as testing and DevOps enablement.The focus of theteam istobuildinnovativesolutions enablingbusiness while modernizingourexisting asset base tosupport business growth.The Technology strategy is aligned to our business strategy and the candidate will not only be able to influence technology directionbut alsoestablishing our team throughrecruiting and mentoring employeesand vendor resources.This is a hands-on position with visibility to the highest levels oftheCigna Technology team.This leader will focus on enablinginnovationusing the latest technologies and development techniques. This role willfosterrapidly building out a scalable delivery organization that aligns with all areas within the Technology team. The ideal candidate will be able to attract and develop talent in a highly dynamic environment.
Job Description Responsibilities:
- Provide leadership, vision, and design direction for the quality and development of theUSMedical and Health ServicesTechnology teams based at the Hyderabad Innovation Hub (HIH).
- Work in close coordination with leaders and teams based in the United States, as well as contractors employed by theUSMedicaland Health ServicesTechnology team who are based both within and outside of the United States, to deliver products and capabilities in support ofCignas business lines.
- Provide leadership to HIH leaders and teams ensuring the team is meeting the followingobjectives: Design, configuration, implementation application design/development, and quality engineering within the supported technologies and products.
- Hands-on people manager who has experience leading agile teams ofhighly talented technology professionals developing large solutions and internal facing applications. They are expected to work closely with developers, quality engineers, technical project managers, principal engineers, and business stakeholders to ensure that application solutions meet business/customer requirements.
- A servant leader mentality and a history of creating an inclusive environment, fostering diverse views and approaches from the team, and coaching and mentoring them to thrive in a dynamic workplace.
- A history of embracing and incubating emerging technology and open-source products.
- A passion for building highly resilient, scalable, and available platforms, rich reusable foundational capabilities and seamless developer experience while focusing on strategic vision and technology roadmap delivery in an MVP / iterative fast paced approach.
- Accountable for driving towardstimely decisions while influencing across engineering and development delivery teams to drive towards meeting project timelines while balancing destination state.
- Ensure engineering solutions align with the Technology strategy and that they support the application’s requirements.
- Plan and implement procedures that will maximize engineering and operating efficiency for application integration technologies.
- Identify and drive process improvement opportunities.
- Proactive monitoring and management design of supported assets assuring performance, availability, security, andcapacity.
- Maximize the efficiency (operational, performance, and cost) of the application assets.
Experience Required:
- 16 to 18 years of IT and business/industryor equivalentexperience preferred, with at least5 years of experience in a leadership role with responsibility for the delivery of large-scale projects and programs.
- Leadership,cross-culturalcommunication, and familiarity withwide range of technologies and stakeholders.
- Strong Emotional Intelligence with the ability tofoster collaboration across geographically dispersed teams.
Experience Desired:
- Recognized leader with proventrack record of delivering software engineering initiatives and cross-IT/business initiatives.
- Proven experience leading/managing technical teams with a passion fordevelopingtalent within the team. Experience with vendor management in an onshore/offshore model.
- Experience in Healthcare, Pharmacy.
- Experience with AWS.
Education and Training Required:
- B.S. degree in Computer Science, Information Systems, or other relateddegrees;
- Industry certifications such as AWS Solution Architect, PMP, Scrum Master, or Six Sigma Green Beltare also ideal.
Primary Skills:
- Familiarity with most of the following Application Development technologies: Python, RESTful services, React, Angular, Postgres, and MySQL (relational database management systems).
- Familiarity with most of the following Data Engineering technologies: Databricks, Spark,PySpark, SQL, Teradata, and multi-cloud environments.
- Familiarity with most of the following Cloud and Emerging technologies: AWS, LLMs (OpenAI, Anthropic), vector databases (Pinecone, Milvus), graph databases (Neo4j,JanusGraph, Neptune), prompt engineering, and fine-tuning AI models.
- Familiarity with enterprise software development lifecycle to include production reviews and ticket resolution, navigating freeze/stability periods effectively, total cost of ownership reporting, andupdating applications to align with evolving security and cloud standards.
- Familiarity with agilemethodology including SCRUM team leadership or Scaled Agile (SAFE).
- Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
- Deep people and matrix management skills, with a heavy emphasis on coaching and mentoring of less senior staff, and a strong ability to influence VP level leaders.
- Proven ability to resolve issues and mitigate risks that could undermine the delivery of critical initiatives.
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Stronginfluencing/negotiation skills.
- Stronginterpersonal/relationship management skills.
- Strong time and project management skills.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
