Project Manager – Scanning & Digitization ProjectJob Summary
We are looking for an experienced Project Manager – Scanning & Digitization to manage day-to-day project operations, production, quality, SLA/TAT, manpower, and client coordination.
The ideal candidate should have a relevant experience in scanning & digitization, document management, records management, BPO/data processing, or government projects, with experience handling teams and achieving production and quality targets.
Key Responsibilities
- Manage daily and shift-wise operations for scanning and digitization activities.
- Plan manpower and allocate resources across document preparation, scanning, indexing, data entry, and quality checking.
- Monitor daily production, productivity, SLA, TAT, backlog, and quality targets.
- Ensure compliance with SOPs, RFP requirements, security, and project guidelines.
- Manage Team Leaders, Supervisors, Operators, and Quality teams.
- Monitor attendance, workforce productivity, and shift performance.
- Oversee document inward/outward movement, inventory tracking, and safe handling of sensitive records.
- Coordinate with clients and internal teams for project updates, requirements, and escalations.
- Prepare daily/weekly/monthly MIS reports and performance dashboards using MS Excel.
- Identify operational issues and implement corrective actions to maintain productivity and quality.
- Drive process improvements to improve efficiency, TAT, and overall project performance.
- Ensure proper document security, confidentiality, and compliance throughout the project.
Required Qualifications & Skills
- Bachelor's degree in any discipline.
- 4–6+ years of relevant experience in Scanning & Digitization, Document Management, Records Management, BPO Operations, Data Processing, or Government Projects.
- Experience managing large teams and shift operations.
- Good understanding of end-to-end document digitization processes.
- Strong knowledge of SLA, TAT, productivity, quality control, and workforce planning.
- Proficiency in MS Excel and MS Office.
- Experience in MIS reporting and performance dashboards.
- Strong communication, client management, problem-solving, and escalation-handling skills.
Preferred Experience
- Experience in Scanning & Digitization projects, records management, archival projects, or high-volume scanning operations.
- Experience managing multi-shift operations and large project teams will be an added advantage.
Pay: ₹40,000.00 - ₹50,000.00 per month
Application Question(s):
- How many years of experience do you have in Scanning & Digitization
- Have you managed large teams and shift operations? Yes/No
- Do you have experience monitoring production targets, SLA and TAT? Yes/No
- Are you proficient in MS Excel and MS Office? Yes/No
- Do you have experience preparing MIS reports and dashboards? Yes/No
- What is your current CTC and expected CTC?
- Are you an immediate joiner? If No, please mention your notice period.
Work Location: In person
