Data Product Fulfillment Associate
Req number:
R7877
Employment type:
Full time
Worksite flexibility:
Remote
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Data Product Fulfillment Associate ready to take us to the next level! If you have the accurate and timely provisioning of customer data products and are looking for your next career move, apply now.
Job Description
We are looking for a Data Product Fulfillment Associate to process customer data product assignments and support fulfillment operations. This position will be full-time and remote.
What You’ll Do
Manually provision and assign customers to their entitled data products following defined processes and guidelines
Accurately process fulfillment requests in a timely manner, adhering to SLAs
Validate customer entitlement data for completeness and accuracy before processing
Log and track all fulfillment activity using internal tools or spreadsheets
Communicate any discrepancies, errors, or blockers to the Team Lead promptly
Participate in onboarding training prior to the July 6th go-live date
Support process improvement efforts by documenting recurring issues or inefficiencies
What You’ll Need
Required:
1–3 years of experience in data entry, operations, BPO, or back-office processing roles
Strong attention to detail and a high degree of accuracy
Comfortable working with internal systems, portals, or admin consoles (training will be provided)
Proficiency in Microsoft Excel or Google Sheets
Good written and verbal communication skills in English
Ability to work independently and meet productivity targets
Preferred:
Experience in SaaS, data services, or technology companies
Familiarity with customer entitlement or subscription management concepts
Prior experience in a ramp-up or go-live support role
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.
