Key Responsibilities: Take responsibility for all key accounts in the assigned region. Develop trust relationships with major clients to prevent them from seeking services from competitors. Gain a thorough understanding of key customer needs and requirements. Expand relationships with existing customers by consistently proposing solutions that align with their objectives. Ensure prompt delivery of the correct products and services to customers. Act as the main point of contact between key customers and internal teams. Resolve any customer issues and complaints to maintain trust and satisfaction. Play an integral role in generating new sales that lead to long-lasting relationships. Use key account metrics to prepare regular progress reports and forecasts for internal and external stakeholders. Key Accountabilities: Develop and implement sales strategies, set sales targets, and maximize customer loyalty. Create strategies to promote an organization's goods and services to B2B accounts. Build and maintain the organization's image and reputation with customers, investors, and the wider public. Provide day-to-day direction and management of the organization to achieve specific goals, maximize profit, and ensure efficiency
