A CRM developer for the manufacturing industry typically builds and customizes customer relationship management systems to support:
- Sales pipeline management
- Dealer/distributor networks
- Production-linked order tracking
- Inventory and ERP integration
- Customer service and warranty workflows
- Supply chain communication
- Manufacturing analytics and reporting
Common CRM platforms used in manufacturing include:
- Salesforce Manufacturing Cloud
- Microsoft Dynamics 365
- SAP CRM & CX
- Zoho CRM
- HubSpot CRM
Key skills usually required:
- CRM customization and automation
- SQL and database management
- API integrations with ERP/MES systems
- JavaScript, C#, .NET, or Apex (depending on platform)
- Power BI/Tableau reporting
- Manufacturing workflows and supply chain understanding
Typical responsibilities:
- Develop CRM modules for production and sales teams
- Integrate CRM with ERP systems like SAP or Oracle
- Automate quotations, procurement, and order processing
- Build dashboards for inventory, forecasting, and customer service
- Maintain user permissions, workflows, and reports
Pay: From ₹300,000.00 per year
Benefits:
Work Location: In person
