Level
Position-
Gurgaon Plant
Educational Background
- B.tech in Mechanical/ Automobile Engineering with 3 to 8 yrs experience
Diploma in Mechanical/Automobile with 10 to 16 yrs experience.
Job Role:
Market returned parts analysis of Door components involving mechanical functional parts such as Handle, Latch, Regulator, Gas springs, Hinge, Body-In-White (BIW) components.
- On Field support for the escalated complaints from Service team /Dealerships.
- Receiving of market complaints, understanding and analysis of the complaint by close coordination with Vendor, Parts -Quality, Engineering & Plant Team.
- Pro-active visits at Vendor end for quality improvements, identifying potential problems and closure with permanent counter actions.
- Preparation of Monthly warranty report for management review
Competency Required:
Knowledge in Door Module components- Latches & Linkages, Window Regulator, Gas springs, Outer Handle Assembly, Hinges, and BIW components.
- Through knowledge of supplier process and system audit.
- Knowledge in problem solving techniques like QC tools/FTA approach etc.
- Good presentation and communication skills.
SPECIFIC EXPERTISE
FOR FUNCTIONAL AREA:
Experience in automotive systems and sheet metal components
