Full job description
Key Responsibilities:
- Software Deployment: Install, configure, and test software solutions at client sites.
- Client Training: Conduct training sessions for clients, ensuring they understand how to use the software effectively.
- Customization: Work with clients to tailor the software to meet their specific needs and business processes.
- Technical Support: Provide on-site technical support during the implementation phase and troubleshoot any issues that arise.
- Project Management: Coordinate with internal teams to ensure project timelines are met and client expectations are exceeded.
- Documentation: Maintain detailed documentation of implementations, including configuration settings, client feedback, and training materials.
- Client Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact during the implementation process.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: Hands on Experience 1 to 2 year POS software Industry.
- Technical Skills: Proficiency in software installation, configuration, and troubleshooting. Familiarity with databases, networks, systems integration and Multilanguage.
- Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users.
- Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make decisions under pressure.
- Customer Service: Demonstrated commitment to providing outstanding customer service and support.
Preferred Qualifications:
- Experience with specific software products or industries relevant to the company’s offerings.
- Familiarity with remote support tools & SOL.
- Immediate Joiner Required
Interested candidates can contact - HR 9840914711
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Experience:
- POS Software : 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
- Porur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ERP systems: 1 year (Required)
Willingness to travel:
Work Location: In person
