The General Manager – PCD Pharma will be responsible for the overall growth and profitability of the PCD business. The candidate will lead sales, marketing, franchise development, operations, customer support, and team management while ensuring business targets and company policies are achieved.
Key ResponsibilitiesBusiness Development
- Develop and execute strategies to increase PCD business across India.
- Appoint new franchise partners and distributors.
- Expand the company's presence in new territories.
- Achieve monthly, quarterly, and annual sales targets.
Sales Management
- Lead and monitor the sales team.
- Review daily sales reports and team performance.
- Analyze market trends and competitor activities.
- Prepare sales forecasts and growth plans.
Team Management
- Recruit, train, and mentor Business Development Executives (BDEs), Team Leaders, and Sales Managers.
- Set KPIs and conduct regular performance reviews.
- Ensure discipline and adherence to company SOPs.
Franchise & Customer Relationship
- Maintain strong relationships with existing franchise partners.
- Resolve customer complaints and business issues promptly.
- Ensure high customer satisfaction and repeat business.
Marketing
- Plan promotional campaigns and product launches.
- Coordinate with the design and digital marketing teams.
- Improve brand visibility and market reach.
Operations Coordination
- Coordinate with Purchase, Production, QA, QC, Warehouse, Dispatch, and Accounts departments.
- Ensure timely order processing and dispatch.
- Monitor stock availability to avoid shortages.
MIS & Reporting
- Submit Daily, Weekly, and Monthly MIS reports.
- Present business performance to management.
- Track sales, collections, and pending orders.
Collections & Payments
- Monitor outstanding payments.
- Coordinate with the accounts team for timely collections.
- Ensure customers remain within approved credit limits.
Policy & Compliance
- Implement company policies and SOPs.
- Maintain confidentiality of business data.
- Ensure ethical business practices.
Key Performance Indicators (KPIs)
- Monthly Sales Target Achievement
- New Franchise Appointments
- Active Franchise Growth
- Customer Retention Rate
- Team Performance
- Collection Efficiency
- Order Processing Time
- Employee Productivity
- Territory Expansion
- Profitability
Required Skills
- Strong leadership and decision-making skills
- Excellent communication and negotiation skills
- Deep knowledge of the PCD Pharma market
- Sales planning and forecasting
- Team management
- Business development
- CRM and MIS reporting
- Microsoft Excel and ERP knowledge
Salary
Negotiable (Based on experience and performance)
Incentives
- Attractive Performance Incentives
- Annual Performance Bonus
- Travel Allowance (if applicable)
- Mobile Reimbursement
- Career Growth Opportunities
Company Expectations
- Maintain professionalism and integrity.
- Lead the team by example.
- Focus on long-term business growth.
- Build a high-performance sales culture.
- Ensure complete compliance with company policies.
Preferred Candidate Profile
- Proven record of building successful PCD networks.
- Strong industry contacts across India.
- Ability to independently handle a team of 20+ employees.
- Capable of delivering aggressive business growth while maintaining profitability.
Pay: ₹300,000.00 - ₹720,000.00 per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
