Job Title: Sr. Jitterbit Integration Specialist
Location: Bangalore / India
Department: Front Office Solutions Delivery
Reports To: Tony Ashby, Director, Front Office Solutions Delivery
Company: Alvaria Inc.
Role Summary
Design, build, deploy, and support integrations using Jitterbit Harmony with a focus on premise agents as a secure bridge between cloud applications and internal systems. Own integration reliability, monitoring, and operational support for business-critical workflows.
Key Responsibilities
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Build and maintain Jitterbit integrations (API based, file based, database based) across Salesforce and other enterprise systems (ERP, HRIS, data platforms).
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Configure, deploy, and support Jitterbit On-Premise Agents including agent groups, environments, schedules, and upgrades.
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Troubleshoot integration failures end to end: connectivity, transformation logic, data quality, authentication, and downstream system behavior.
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Design data mappings and transformations, including validation, enrichment, and error handling patterns.
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Implement integration observability: logging, alerts, dashboards, and runbooks for incident response.
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Partner with business and technical teams to gather requirements and translate them into integration specifications.
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Manage secure connectivity patterns: IP allowlists, certificates, SFTP, key management, and least privileged access.
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Support release management: versioning, promotion across dev test prod, and change documentation.
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Update & Maintain Agent versions as applicable
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Maintain integration documentation: interface contracts, data dictionaries, dependencies, and support procedures.
Required Qualifications
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3+ years of hands-on integration experience with at least 1 to 2 years in Jitterbit Harmony.
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Strong experience with On Premise Agents in enterprise environments (networking constraints, firewall proxy, certificates).
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Strong understanding of REST APIs, JSON, SOAP where applicable, and webhooks.
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Solid SQL skills and experience integrating with relational databases.
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Implement/Use/Maintain token based authentications
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Experience with Salesforce integrations (objects, APIs, authentication patterns).
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Proven troubleshooting skills in production environments with SLAs.
Preferred Qualifications
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Experience with integration patterns involving iPaaS to ERP systems such as NetSuite or similar.
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Familiarity with message queues or event driven patterns.
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Exposure to security and compliance requirements for enterprise integrations.
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Experience with similar middleware tools such as make.com, n8n, etc. is a plus
Technical Skills
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Jitterbit: Harmony Studio, API Manager, Management Console, Scheduling, Variables, Error handling, Logging
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Connectivity: HTTP REST, SOAP, SFTP, JDBC ODBC, file drops
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Auth: OAuth 2.0, Basic, token based auth, certificate based auth
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Data: JSON XML CSV, mapping, validation, transformation
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Ops: monitoring alerting, root cause analysis, incident and change management
Soft Skills
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Clear written and verbal communication with both technical and non-technical stakeholders
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Ability to push back on unclear requirements and drive to specific acceptance criteria
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Organized execution and attention to detail for production changes
What Success Looks Like (first 90 days)
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On premise agent environment stabilized with documented operational procedures and monitoring.
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Top priority integrations onboarded with consistent error handling and alerting.
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Reduced integration incident volume and faster mean time to resolution via runbooks and better telemetry.
