HIRING: TECHNICAL SUPPORT STAFF
Company:* GAOTek Inc.
Location: Remote / Work from Home – India
Employment Type: Full-Time
Openings: Multiple
Working Days: 5 Days a Week
Working Hours: 6:00 AM – 3:00 PM (EDT/EST – New York Time)
About the Role
GAOTek Inc. is looking for motivated and detail-oriented Technical Support Staff to join our remote team.
This role is suitable for candidates with a strong technical background, including freshers and professionals returning to work after a career break. The position provides an opportunity to work with technology products, technical content, documentation, research, and AI-assisted tools in a global work environment.
Key Responsibilities
* Guide and mentor interns in researching and evaluating technology products.
* Create, review and edit user manuals, technical documents and product demonstration videos.
* Optimise website content using SEO best practices.
* Prepare and review technical documentation, reports and presentations.
* Maintain and regularly update the company's knowledge base.
* Upload and update product information on the company website.
* Conduct product and technology research to support the sales team with customer enquiries.
* Use AI tools and AI-assisted technologies to improve productivity, workflow efficiency and content creation.
* Collaborate with internal teams to ensure accurate and timely delivery of technical information.
Eligibility
* PhD in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field.
* Freshers and professionals returning to work after a career break are welcome to apply.
* Experience with AI tools, AI-assisted coding or other AI-based productivity tools is preferred.
* Strong written and verbal communication skills in English.
* Strong interest in technology and willingness to learn.
* Good research, documentation and analytical skills.
* Own laptop/PC with a reliable internet connection.
* Comfortable working in the EDT/EST (New York Time) time zone.
Compensation
Compensation will be determined based on the candidate's qualifications, relevant experience, skills, interview performance and country of residence
Why Join GAOTek?
* 100% Remote Work Environment
* Opportunity to work with a Global Technology Company
* Global Team Exposure
* Structured Learning and Development Programmes
* Career Growth Opportunities
* Hands-on Experience with Modern AI Tools and Technologies
* Supportive and Collaborative Team Culture
* Returnship-friendly environment for professionals restarting their careers
Who Should Apply?
This opportunity is suitable for:
* Technical graduates with a Master's degree or PhD
* Freshers looking to begin a career in a technology-focused role
* Professionals returning to work after a career break
* Candidates interested in technical research, documentation, AI tools and technology products
How to Apply
Please send your updated CV/resume with the following subject line:
Subject: Application – Technical Support Staff
Apply According to Your Country
India: [email protected]
Pay: ₹10,758.79 - ₹37,538.30 per month
Benefits:
- Paid time off
- Work from home
Application Question(s):
- Do you have PHD degree in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field?
Education:
Language:
Work Location: Remote
