Responsibilities:
1. Customer Service:
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
2. Appointment Management:
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
3. Feedback Collection:
- Soliciting feedback from patients to continuously improve the quality of services provided.
4. Health Insurance Recommendation:
- Offering guidance and recommendations on suitable health insurance options to patients.
5. Diagnosis Guidance:
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
Other Skills :
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred
Pay: ₹25,000.00 - ₹27,000.00 per month
Benefits:
Work Location: In person
