A telecounselor is responsible for interacting with clients or prospects over the phone to provide guidance, support, or information—often in fields like education, healthcare, or customer service.
Here’s a clear breakdown of the role:
Key Responsibilities
- Calling potential or existing clients to provide information about services or programs
- Understanding customer needs and offering suitable guidance or solutions
- Answering inquiries and resolving concerns over the phone
- Maintaining records of calls and client details
- Following up with leads or previous conversations
- Meeting daily/weekly call targets (in sales-oriented roles)
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
