About Us
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.
Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.
What We Are Looking For
Key Accountabilities (includes, but not limited to the following)
- Ensure timely receipt of order acknowledgements from suppliers for all Purchase Orders (POs) within established turnaround time (TAT) targets and proactively escalate exceptions to minimize supply risks.
- Generate and share weekly open order reports with suppliers, drive closure of pending actions, monitor delivery schedule changes, and maintain accurate order status updates in the ERP system.
- Monitor open purchase orders and supplier commitments, identify potential delays or non-conformances, and coordinate cross-functional actions to mitigate supply chain disruptions.
- Drive supplier responsiveness and delivery performance through regular communication, follow-up, and issue resolution to support business continuity and customer requirements.
- Coordinate closely with Quality, Finance, Distribution Center (DC), and supplier teams to facilitate timely processing, validation, and booking of supplier invoices, ensuring compliance with internal controls and payment terms.
- Act as the primary liaison with suppliers to resolve quality-related documentation issues, including follow-up on Quality Control (QC) comments and corrective actions associated with certificates and compliance documents.
- Maintain accurate procurement and supplier master data within ERP systems, ensuring data integrity and visibility for effective order management and reporting.
- Perform visual and dimensional inspections from goods receiving and throughout the production process using a combination of specialist inspection skills (dimensional, paint, welding, surface finish, PMI, visual).
- Conduct final inspections to ensure products meet all specifications and standards.
- Support design reviews to advise inspection lessons learned.
- Attend handover meetings, as required.
- Record internal and supplier non-conformances.
- Review Inspection and Test Plans (ITPs) and manage associated documentation.
- Generate and maintain quality documentation, including Notifications of Inspection (NOIs), PMI Packs, and Welding Packs.
- Review and verify material certification and test documentation for accuracy and compliance.
- Coordinate daily with Third Party Inspection Agencies and Client Inspectors to align inspection activities and resolve issues.
- Support the Quality team with project tasks and documentation requirements.
- Attend internal and external training activities to maintain and enhance competency.
- Demonstrate working knowledge of key product elements, specifications, and standards.
- Communicate clearly and concisely with internal teams, suppliers, third-party inspection agencies, client inspectors, and other external stakeholders.
- Work in accordance with the organisation's quality strategy and procedures.
- Support continuous improvement initiatives by tracking supplier performance metrics, enhancing procurement processes, ensuring adherence to organisational service level agreements (SLAs), and contributing to local improvement initiatives.
Key Accountabilities :
- Ensure inspection and quality activities are aligned with ISO 9001 and other applicable standards.
- Maintain adherence to the Global Business Management System (GBMS), ensuring it remains robust and effective.
- Identify risks and apply appropriate mitigation techniques during quality assurance activities.
- Demonstrate accountability for product quality outcomes and ensure continuous improvement in inspection processes.
- Uphold quality performance and compliance through ongoing evaluation and reporting.
Why Choose Us
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.
