She is typically responsible for managing the customer experience and showroom operations in a NEXA dealership. The role combines sales supervision, customer relationship management, and team coordination.
Main Responsibilities
- Overseeing daily showroom floor activities
- Greeting and assisting premium customers
- Managing sales consultants and ensuring sales targets are met
- Coordinating test drives, deliveries, and customer follow-ups
- Maintaining NEXA premium experience standards
- Handling customer complaints and escalations
- Monitoring leads, bookings, and conversion rates
- Ensuring showroom presentation and hospitality standards
- Supporting marketing events and promotional campaigns
Skills Required
- Strong communication and interpersonal skills
- Sales and negotiation ability
- Leadership and team handling
- Customer service orientation
- Basic automobile knowledge
- CRM/software handling
- Problem-solving and multitasking
Typical Eligibility
- Bachelor’s degree
- Experience in automobile sales/customer service often preferred
- Good English and local language communication
- Professional appearance and behavior
Salary Range in India
Varies by city and dealership, but commonly:
- ₹2.5 LPA to ₹2.16 LPA for experienced candidates
- Incentives and performance bonuses are usually included
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person
