Job Description:
Senior Customer Care Executive
Location: Mani Majra
Salary: Up to ₹20,000 per month
Experience: 1+ Year
Job Description:
We are looking for a Senior Customer Care Executive with excellent English communication skills and basic knowledge of MS Excel.
Key Responsibilities:
- Handle customer queries and provide suitable solutions.
- Manage calls and customer follow-ups.
- Maintain customer records and basic reports in Excel.
- Coordinate with internal teams for issue resolution.
- Ensure a positive and professional customer experience.
Requirements:
- Excellent English communication skills.
- Basic MS Excel knowledge.
- Customer service experience preferred.
- Good interpersonal and problem-solving skills.
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Pay: ₹8,642.27 - ₹31,256.23 per month
Work Location: In person
