Job Summary
We are looking for a dynamic and result-oriented Admission Counsellor Team Leader to lead and manage a team of 10–15 Admission Counsellors. The ideal candidate should have strong leadership skills, excellent counselling abilities, and a proven track record in achieving admission and revenue targets. The Team Leader will be responsible for driving team performance, ensuring high lead conversion, and maintaining excellent counselling standards.
Key Responsibilities
- Lead, supervise, and manage a team of 10–15 Admission Counsellors.
- Ensure the team consistently achieves daily, weekly, and monthly admission and revenue targets.
- Monitor daily calling activities, follow-ups, counselling quality, and lead conversion.
- Guide team members in handling objections and closing admissions effectively.
- Conduct regular performance reviews, coaching sessions, and feedback meetings to improve productivity.
- Train and mentor new and existing team members on counselling techniques, sales strategies, and CRM usage.
- Track team performance through CRM and prepare daily, weekly, and monthly reports.
- Ensure timely follow-up with prospective students to maximize conversions.
- Coordinate with internal departments to ensure a smooth admission process.
- Maintain high levels of team motivation, discipline, and accountability.
Required Skills & Qualifications
- Bachelor's degree in any discipline (Master's degree is an added advantage).
- Minimum 2–5 years of experience in Admission Counselling, Education Sales, or Academic Counselling, with at least 1 year of team handling experience.
- Strong leadership and people management skills.
- Excellent communication, counselling, and negotiation abilities.
- Proven experience in achieving admission and revenue targets.
- Good understanding of CRM systems and lead management processes.
- Strong analytical and reporting skills.
- Ability to work in a target-driven and fast-paced environment.
- Excellent problem-solving and decision-making skills.
Preferred Candidate Profile
- Experience in the EdTech or Education industry.
- Ability to motivate and inspire a high-performing sales team.
- Strong organizational and time management skills.
- Positive attitude with a focus on delivering outstanding student counselling and admissions results.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
