About the Role
We are looking for a detail-oriented and proactive GIT Operations Executive to manage the end-to-end operational execution of domestic and international group tours. This role is critical in ensuring smooth coordination with vendors, timely confirmations, accurate documentation, and a seamless travel experience for group travelers.
Key Responsibilities
- Manage complete pre-tour, on-tour, and post-tour operations for Group Inclusive Tours.
- Coordinate with hotels, transporters, airlines, DMCs, and local vendors for confirmations and services.
- Prepare and manage tour files, rooming lists, flight details, vouchers, and operational checklists.
- Coordinate visa processing, travel insurance, and documentation for group departures.
- Ensure accurate itinerary execution, inclusions delivery, and service quality as per commitments.
- Act as a single point of contact for tour managers, group leaders, and vendors during tours.
- Handle last-minute changes, operational challenges, and emergency situations efficiently.
- Conduct post-tour reconciliations, vendor settlements, and feedback collection.
- Maintain proper records and update ERP/CRM systems with operational data.
Qualifications & Skills
- Graduate in Travel & Tourism.
- 2–5 years of experience in GIT operations (domestic/international).
- Strong understanding of tour operations, hotel contracting, transport coordination, and vendor management.
- Excellent organizational, coordination, and problem-solving skills.
- Ability to work under pressure and manage multiple tours simultaneously.
- Good communication skills in English (and Hindi; regional languages are a plus).
- Proficiency in MS Excel, ERP/CRM systems, and travel documentation processes.
Why Join Us
- Regular product training and destination exposure.
- Yearly Performance appraisals.
- Retention bonus of upto 10% on completion of 1 year
- Work with a premium, growing travel brand.
- Opportunity to grow into Senior Operations / Product roles.
- Dynamic, fast-paced, and learning-driven environment.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹33,867.50 per month
Ability to commute/relocate:
- Shivajinagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- GIT Operations: 3 years (Required)
- Travel planning: 3 years (Required)
Language:
Work Location: In person
