We are seeking a results-driven and articulate Telecaller to join our team. In this role, you will be the primary voice of our company, responsible for engaging with customers over the phone. Your main objectives will be to introduce our products/services, qualify potential leads, and maintain positive customer relationships. A successful candidate possesses excellent communication skills, high energy, and the resilience to handle objections professionally Roles and Responsibilities
- Lead Generation: Initiate outbound calls to prospective customers from a provided database to introduce products or services.
- Inbound Handling: Answer incoming calls from customers, addressing their inquiries and guiding them through the sales funnel.
- Product Pitching: Deliver clear, structured scripts to explain product features, benefits, and pricing accurately.
- Lead Qualification: Ask targeted questions to understand customer needs, qualify prospects, and schedule follow-ups or appointments for the field sales team.
- Data Management: Update and maintain accurate, real-time records of all calls, customer feedback, and sales statuses in the CRM system.
- Target Achievement: Meet or exceed daily and weekly Key Performance Indicators (KPIs), including call volume, talk time, and lead conversion rates.
- Customer Retention: Follow up with existing clients to ensure satisfaction, gather feedback, and identify upselling or cross-selling opportunities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
