Company Description
Esthète Creations is a creative branding and digital marketing agency focused on building impactful brand experiences through strategy, design, content, and performance-driven marketing. We work closely with brands to create meaningful campaigns, engaging content, and long-term growth strategies across digital platforms.
Role Overview
We are looking for a proactive and professionally driven Client Servicing Executive who can confidently manage client relationships while ensuring smooth coordination between clients and internal creative teams. In this role, you will act as the bridge between strategy, execution, and communication ensuring projects move efficiently while maintaining high service quality and client satisfaction.
Key Responsibilities
- Client Communication & Relationship Management
Serve as the primary point of contact for assigned clients
Understand client requirements, business goals, and campaign expectations
Build and maintain strong professional relationships with clients
Ensure clear and timely communication between clients and internal teams
- Project Coordination & Execution
Coordinate with creative, content, design, video, and marketing teams
Manage timelines, approvals, deliverables, and follow-ups
Track ongoing projects and ensure smooth campaign execution
Ensure all deliverables are completed within deadlines and quality standards
Prepare meeting notes, status reports, and client updates
Present campaign progress, ideas, and execution plans professionally
Identify opportunities for account growth and long-term collaboration
Support the team in maintaining high client retention and satisfaction
- Problem Solving & Team Collaboration
Handle client feedback professionally and efficiently
Coordinate internally to resolve concerns and execution challenges
Maintain a solution-oriented and organised approach under pressure
Requirements
- 1–3 years of experience in an advertising, branding, or digital marketing agency
- Prior experience in client servicing, account management, or project coordination
- Excellent verbal and written communication skills
- Strong organisational and multitasking abilities
- Professional presentation and interpersonal skills
- Ability to manage multiple projects and deadlines simultaneously
Preferred Skills
- Basic understanding of branding, digital marketing, social media, and content production
- Experience in preparing presentations, proposals, and reports
- Familiarity with project management and workflow tools
- Confidence in handling client meetings and follow-ups independently
Pay: ₹15,000.00 - ₹23,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Work Location: In person
