Job Purpose
Responsible for handling leads, following up with prospects, converting opportunities into customers, and achieving assigned sales and revenue targets.
Key Responsibilities
- Handle and follow up with leads from CRM and marketing campaigns.
- Contact leads through calls and WhatsApp.
- Understand customer requirements and recommend suitable STEM-Xpert products/programs.
- Conduct product presentations and meetings when required.
- Maintain regular follow-ups until closure.
- Handle customer queries and objections.
- Convert qualified leads into sales.
- Maintain accurate and updated CRM records.
- Update lead status, follow-up dates, and customer interactions.
- Coordinate with the Marketing and Operations teams when required.
- Achieve assigned monthly sales and revenue targets.
- Submit daily sales/activity updates to the reporting manager.
Key Performance Areas
- Revenue achievement
- Lead conversion
- Follow-up efficiency
- Customer handling
- CRM accuracy
- Daily sales activity
- Pipeline management
Required Skills
- Good communication skills
- Sales and negotiation skills
- Customer relationship management
- Follow-up and time-management skills
- Basic CRM knowledge
- Target-oriented approach
Reporting
Reports to the Revenue Growth Manager.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Internet reimbursement
- Paid time off
Work Location: In person