- Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.
- Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.
- Estimations: Provide cost estimates and timelines for repairs or maintenance.
- Quality Assurance: Ensure the quality of service meets the centre’s standards.
- Problem Resolution: Address customer issues and concerns promptly
- Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology.
- Conflict Resolution: Handling customer complaints and ensuring satisfaction
- Technical Updates: Staying current with automotive technology requires continuous learning.
- Service Coordination: Coordinating between customers, technicians, and parts departments.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
