Job Title: E-commerce Assistant (Agency Experience Required)
Location: Sector 37, Gurgaon, Haryana
About the Role
We are looking for a dynamic and results-driven E-commerce Marketplace Assistant with strong experience working in an e-commerce agency to manage and scale our brand's presence across major Indian marketplaces.
Key Responsibilities
Marketplace & Portal Management
- Manage and optimize seller accounts on **Amazon, Flipkart, Myntra, Nykaa**, and other key platforms.
- Oversee the complete product listing lifecycle — creation, optimization, updates, compliance, and catalog hygiene.
- Ensure accurate pricing, real-time inventory synchronization, and seamless order management.
- Monitor and improve marketplace performance metrics including account health, seller ratings, return rates, and SLA adherence.
Performance Optimization
- Optimize product titles, A+ Content, backend keywords, bullet points, and conversion-focused descriptions.
- Execute bulk listing management, dynamic pricing strategies, and inventory forecasting.
- Conduct review analysis, competitor monitoring, and implement upselling, bundling, and cross-selling strategies.
- Plan and execute promotional events, flash sales, festive campaigns, and new product launches.
Analytics & Reporting
- Generate weekly and monthly sales performance reports.
- Analyze traffic behavior, conversion funnels, customer retention, repeat purchase trends, and overall marketplace profitability.
Operations & Customer Experience
- Coordinate with logistics, warehouse, and customer support teams for smooth operations.
- Monitor customer reviews and implement effective reputation management strategies.
Must Have Requirements
Experience:
- 2 to 5+ years of hands-on experience in e-commerce marketplace management.
- Must have worked in an E-commerce Agency handling multiple brands/clients (non-negotiable).
Preferred Industry Exposure:
- Experience with Beauty, Skincare, Fashion, FMCG, or Lifestyle brands is a strong advantage.
Skills & Qualifications
Education:
- Bachelor’s degree in Marketing, Business, E-commerce, Digital Marketing, or related field.
Technical & Functional Skills:
- Excellent command over Amazon Seller Central, Flipkart Seller Hub, Myntra, Nykaa, and other marketplace panels.
- Strong expertise in Excel and data analysis.
- Proven experience in Marketplace Advertising (PPC) and campaign optimization.
- Knowledge of automation tools and AI-based e-commerce solutions.
- Understanding of dynamic pricing, inventory management systems, and performance marketing.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
