interested candidate can call or whastapp : 7305101017 | E Mail ID : [email protected]
Job Title: Sales & Service Coordinator Executive
Location: Mylapore,chennai
Experience: Fresher – 5 Years
Employment Type: Full-Time
Job Summary:
We are looking for a proactive and customer-focused Sales & Service Coordinator to support the sales and service teams. The candidate will be responsible for coordinating customer inquiries, preparing quotations, following up on sales opportunities, scheduling service activities, and ensuring excellent customer satisfaction.
Key Responsibilities:
Sales Coordination
Handle customer inquiries through phone calls, emails, and other communication channels.
Prepare and share quotations with customers.
Follow up on quotations and sales opportunities.
Coordinate with the sales team regarding customer requirements.
Maintain customer records and sales data.
Assist in generating leads and supporting business development activities.
Prepare sales reports and update CRM records.
Service Coordination
Coordinate service requests and customer complaints.
Schedule service visits and follow up with service engineers.
Ensure timely closure of service calls.
Communicate service status updates to customers.
Maintain service records and documentation.
Coordinate with internal teams for smooth service operations.
Requirements:
Any Bachelor's Degree (B.Com, BBA, B.Sc, BA, BE, etc.).
Freshers and experienced candidates (up to 5 years) can apply.
Good communication skills in English and Tamil.
Basic knowledge of MS Excel, Word, and Email communication.
Strong coordination and follow-up skills.
Customer-oriented attitude and problem-solving ability.
Ability to work in a team environment.
Preferred Skills:
Experience in Sales Coordination, Customer Support, Service Coordination, or Inside Sales.
Knowledge of CRM software is an added advantage.
Good organizational and time management skills.
Ability to handle multiple tasks simultaneously.
Salary & Benefits:
Salary: As per company standards and experience.
PF, ESI, and other applicable benefits.
Career growth opportunities.
Training and development programs.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
