Customer Care Executive (Chat Support)
Location: Indore, Madhya Pradesh
Job Type: Full-time
Pay:
₹3,00,000 – ₹4,00,000 per year + performance incentives
Job Description:
We are hiring Customer Care Executives for a chat support role. In this position, you will assist customers through chat, resolve queries, and provide accurate information.
Responsibilities:
- Handle customer queries via chat
- Provide clear and accurate responses
- Maintain professional written communication
- Meet quality and productivity targets
Qualifications:
- Proficiency in written and spoken English
- Good typing speed and accuracy
- Basic computer skills
Work Schedule:
- 9.5-hour shift (including breaks)
- 5 days per week
- Rotational shifts and week offs
Interview Process:
- HR interview
- Online assessment
- Chat simulation
- Typing test
- Final interview
Job Types: Full-time, Fresher, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
