HD INDUSTRIES
Job Description – Sales Executive
Job Title: Sales Executive
Department: Sales & Marketing
Location: Plot No. 13-A, Godown No. 3/4/5, Magazine Street Near Devidayal Compound, Darukhana, Reay Rd, East, Mumbai, Maharashtra 400010
Reporting To: Sales Manager / Business Development Manager
Employment Type: Full-Time
Job Summary
The Sales Executive is responsible for generating new business opportunities, developing and maintaining strong customer relationships, and achieving assigned sales targets. The role involves identifying prospective clients through cold calling, converting leads into customers, handling B2B sales, and ensuring long-term customer satisfaction and retention. The ideal candidate should possess strong communication, negotiation, and relationship-building skills with a passion for sales and business development.
Key Responsibilities
1. Business Development
- Identify and generate new business opportunities through cold calling, networking, market research, and lead generation.
- Develop and implement strategies to achieve monthly and annual sales targets.
- Convert prospective leads into long-term business customers.
- Build a strong sales pipeline to ensure continuous business growth.
2. B2B Sales Management
- Manage and develop relationships with B2B clients.
- Understand customer requirements and recommend suitable products and solutions.
- Prepare and present quotations, proposals, and product information.
- Coordinate with internal departments to ensure timely order processing and customer satisfaction.
3. Client Relationship & Retention
- Maintain long-term relationships with existing customers.
- Regularly follow up with clients to understand their requirements and address concerns.
- Improve customer retention by providing excellent after-sales service.
- Resolve customer complaints and coordinate with relevant departments for prompt solutions.
4. Sales & Market Activities
- Conduct market research to identify new business opportunities and emerging trends.
- Monitor competitors' products, pricing, and market strategies.
- Participate in exhibitions, trade fairs, and customer meetings when required.
- Promote company products and strengthen the company's market presence.
5. Reporting & Documentation
- Maintain accurate records of customer interactions, sales activities, and follow-up status.
- Prepare daily, weekly, and monthly sales reports.
- Update customer databases and sales records in the company's ERP/CRM system.
- Submit sales forecasts and business development reports to the reporting manager.
6. Coordination
- Work closely with the Production, Dispatch, Accounts, and Customer Support teams to ensure smooth order execution.
- Coordinate with management regarding customer feedback, market intelligence, and business opportunities.
Required Skills & Competencies
- Strong interest and passion for Sales and Business Development.
- Excellent communication and interpersonal skills.
- Strong negotiation and convincing abilities.
- Customer-focused approach with relationship-building skills.
- Good analytical and problem-solving skills.
- Self-motivated with the ability to work independently.
- Ability to achieve sales targets under pressure.
- Time management and organizational skills.
- Basic computer knowledge (MS Office, Email, Internet, CRM/ERP preferred).
Educational Qualification
- Bachelor's Degree in Business Administration, Marketing, Commerce, or any related field.
- MBA (Marketing) will be an added advantage.
Experience
- 0–3 years of experience in Sales, Business Development, or B2B Marketing.
- Freshers with excellent communication and a strong interest in sales may also apply.
Preferred Candidate Profile
- Experience in B2B sales and client acquisition.
- Ability to generate business through cold calling and field visits.
- Strong customer relationship management skills.
- Willingness to travel for client meetings and business development activities.
- Positive attitude with a results-oriented mindset.
Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Number of new clients acquired.
- Lead conversion ratio.
- Client retention and repeat business.
- Revenue generated from assigned territory/accounts.
- Customer satisfaction and timely follow-up.
- Accuracy and timeliness of sales reporting.
Working Conditions
- Office-based with regular field visits to customers.
- Travel may be required based on business requirements.
- Must comply with company policies, safety guidelines, and ethical business practices.
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
