Job Duties – Visa Consultant | Counselling & Documentation
- Counsel clients regarding suitable visa options based on their profile, travel purpose, eligibility, and requirements.
- Handle client enquiries through calls, WhatsApp, email, walk-ins, and other communication channels.
- Conduct detailed client profiling and provide accurate information about visa processes, documentation, timelines, and requirements.
- Convert qualified leads into clients through effective sales counselling, follow-ups, and relationship management.
- Explain service packages, fees, processes, and terms clearly to prospective clients.
- Follow up with leads and existing clients to ensure timely closure and application submission.
- Collect, review, and verify client documents as per the applicable visa requirements.
- Prepare and organize visa application files, forms, supporting documents, and checklists.
- Identify missing, inconsistent, or insufficient documentation and coordinate with clients to resolve gaps.
- Assist clients in preparing supporting documents, cover letters, statements, and other application-related paperwork where applicable.
- Ensure applications are complete, accurate, and properly organized before submission.
- Coordinate with internal processing teams and clients throughout the application process.
- Maintain accurate records of client profiles, documents, application status, payments, and follow-ups.
- Keep clients updated regarding application progress, additional document requests, and visa decisions.
- Maintain confidentiality and handle sensitive client information responsibly.
- Stay updated with changes in visa requirements, documentation guidelines, and application procedures.
- Achieve assigned sales and conversion targets while maintaining a high standard of client service.
- Build long-term client relationships and generate referrals through professional service and effective communication.
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
