Job Description:
- Job Title: Customer Support Executive – UK Process-Fresher
- Opening Location: Mohali
- Working Days: 5 Days + Alternate Saturdays
- Experience: 0–3 Years
- Job Description
- We are hiring Customer Support Executives for our UK-based process. The role involves handling customer queries, ensuring smooth communication, and delivering a high-quality customer experience.
- Key Responsibilities
- Handle customer queries via calls, emails, or chat
- Provide accurate information and resolve customer issues
- Maintain a high level of customer satisfaction
- Document interactions and update records in the system
- Coordinate with internal teams for query resolution
- Requirements
- Good communication skills (verbal and written)
- Basic computer knowledge
- Customer-focused approach and problem-solving skills
- Preferred Profile
- Experience in voice or blended process (BPO preferred)
- Confident and professional communication
- Ability to work in a fast-paced environment
- Job Types: Full-time, Fresher
- Permanent Benefits: Health insurance Paid time off Provident Fund
- Work Location: In person
Pay: ₹20,000.00 - ₹36,000.00 per month
Work Location: In person