Contact: [email protected] / 7397725556
Job Description – Import Customer Service Executive (Freshers)
Industry: Logistics / Freight Forwarding
Position: Import Customer Service Executive
Experience: Freshers can apply
Qualification: Bachelor’s Degree (Mandatory)
Salary: ₹18,000 – ₹22,000 per month
Key Responsibilities:
- Coordinate with customers regarding import shipment status and documentation.
- Handle customer queries through calls and emails professionally.
- Maintain shipment records and update internal systems regularly.
- Coordinate with internal departments and shipping lines for smooth operations.
- Ensure timely communication and customer support throughout the shipment process.
- Assist in documentation and operational activities related to imports.
Requirements:
- Good communication and interpersonal skills.
- Interest in the logistics/freight forwarding industry.
- Bachelor’s degree is mandatory.
- Basic knowledge of MS Office and email communication.
- Willingness to learn and grow in the logistics domain.
Preferred Skills:
- Positive attitude and customer-focused approach.
- Good coordination and problem-solving skills.
- Ability to work in a fast-paced environment.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
