Designation: IT Executive
Education: B.Sc. / B.Tech. – Computer Science / BCA
Experience: 3 - 5 yrs.
Salary – As Per Company
Job location: Pune (Pirangut)
Facilities: - Transport, Canteen, 5 days Working
Industry Area : Heavy Fabrication / Oil & Gas Industry (MNC)
(Note : 2 Years Bond)
Required Technical Competency :-
1.Additional certification in Hardware, Networking, Server Administration, CCNA, Microsoft, or equivalent IT infrastructure courses.
2. Experience in manufacturing / engineering industry IT support will be preferred
3. Desktop and laptop troubleshooting
4. Hardware replacement such as RAM, SSD/HDD, battery, SMPS, keyboard, display and other components
5. Windows installation, driver installation and software configuration
6. Microsoft Office, Outlook, Teams and Microsoft 365 support
7. Basic networking knowledge including IP, DNS, DHCP, LAN and internet connectivity troubleshooting
8. Printer, scanner and peripheral installation and configuration
9. Basic Active Directory user support such as user creation, password reset, account unlock and access support 10. Basic server administration
11. Basic firewall, router, switch and Wi-Fi troubleshooting
12. IT asset management
13. End-user support in manufacturing plant environment
14. Documentation of IT support activities, asset records and SOPs
15. Coordination with IT vendors and service providers
16. Basic backup monitoring and escalation
17. Awareness of IT security and data protection practices
Roles & Responsibilities: -
1. Good communication skills
2. Strong customer service orientation towards internal users
3. Self-learning attitude
4. Ability to work independently with minimum supervision
5. Time management and prioritization skills
6. Quick learner and adaptable to new technologies
7. Ability to handle multiple support requests simultaneously
8. Analytical troubleshooting approach
9. Documentation discipline
10. Teamwork and coordination
11. Ability to support users across multiple locations
12. Proactive escalation of unresolved issues
13. Ownership of assigned tickets /issues
14. Positive attitude and willingness to work in a plant environment
Pay: ₹30,000.41 - ₹40,000.80 per month
Work Location: In person
