- Greet guests warmly and ensure a smooth check-in and checkout experience.
- Handle guest registrations, room assignments, and payment transactions efficiently.
- Provide accurate information about hotel facilities, services, and local sightseeing attractions.
- Manage guest requests, inquiries, and complaints courteously and promptly.
- Coordinate with Housekeeping and other departments for room readiness and guest needs.
- Maintain updated guest profiles and ensure proper documentation.
- Handle phone calls, emails, and reservations professionally.
- Ensure lobby and reception areas are tidy, welcoming, and well-presented.
- Follow all SOPs related to guest handling, safety, and confidentiality.
- Upsell hotel services such as dining and special experiences when appropriate.
- Maintain accurate records, reports, and cash transactions as per procedures.
- Adhere to grooming, hygiene, and hospitality standards of Daspan House.
- Support in training new associates and assist in departmental activities.
- Carry out any additional duties as assigned by the Front Office Manager.
Pay: Up to ₹22,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
