Location: [Hotel Location]
Job Type: Full-time
salary-: not Disclosed
Job Summary
We are looking for a friendly, professional, and customer-focused Front Desk Associate to join our hotel team. The ideal candidate will be responsible for welcoming guests, managing check-ins and check-outs, handling reservations, answering guest inquiries, and ensuring an excellent guest experience.
Key Responsibilities
- Welcome guests with a warm and professional attitude.
- Perform guest check-in and check-out procedures efficiently.
- Manage room reservations and update booking records.
- Answer phone calls, emails, and guest inquiries.
- Handle guest requests and resolve complaints promptly.
- Coordinate with housekeeping and other departments to ensure room readiness.
- Process payments, prepare bills, and maintain accurate records.
- Maintain the front desk area in a clean and organized manner.
- Follow hotel policies and maintain guest confidentiality.
Requirements
- Graduate or Diploma in Hotel Management (preferred).
- 0–2 years of experience in a hotel front office (Freshers with good communication skills are welcome to apply).
- Good communication skills in English and Hindi.
- Basic computer knowledge and proficiency in MS Office.
- Experience with hotel PMS software (Opera, IDS Next, eZee, or similar) is an advantage.
- Pleasant personality, professional grooming, and customer-service orientation.
- Willingness to work rotational shifts, weekends, and public holidays.
Salary & Benefits
- Salary: As per company standards / Negotiable.
- Meals during duty.
- Uniform provided.
- Career growth opportunities in the hospitality industry.
Interested candidates can reach us through the phone/WhatsApp ,share the CV with bdegignation .
contact HR-: +9138960820,mail- [email protected]
Pay: ₹11,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
Work Location: On the road
