Key Responsibilities1. Guest Service
- Greet guests warmly and escort them to their tables.
- Present menu and explain food & beverage items when needed.
- Take accurate orders and input them into the POS system.
- Serve food and drinks promptly and professionally.
- Ensure guest satisfaction throughout the dining experience.
2. Order Handling
- Coordinate with kitchen and bar staff for timely service.
- Serve dishes in proper sequence and as per service standards.
- Handle special requests, allergies, and dietary requirements carefully.
3. Table Management
- Set up tables with cutlery, glasses, condiments, and linens.
- Clear plates, wipe tables, and reset for the next guests.
- Maintain cleanliness and organization of dining areas.
4. Billing & Payment
- Prepare checks and process payments accurately.
- Maintain cash handling and billing standards.
- Provide correct change and thank guests courteously.
5. Sales & Upselling
- Recommend specials, signature dishes, and promotions.
- Upsell beverages, desserts, and add-ons to increase revenue.
6. Safety & Hygiene
- Follow food safety, hygiene, and sanitation guidelines.
- Maintain grooming standards and proper uniform.
- Report hazards or maintenance issues to supervisors.
Skills & Competencies
- Strong communication and interpersonal skills.
- Good product knowledge (food, beverages, wines).
- Ability to multitask in a fast-paced environment.
- Positive attitude and polite behavior.
- Basic POS and billing knowledge.
Reporting To
- Restaurant Supervisor / F&B Captain
- Restaurant Manager
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Experience:
- Steward: 1 year (Required)
Language:
License/Certification:
- Hotel Management Certificate (Required)
Work Location: In person
