Job Description:
MIS & Excel
- Prepare MIS reports using MS Excel and Maintain various Excel-based reports and trackers.
- Maintain and update company data and records.
- Use Excel functions such as VLOOKUP/XLOOKUP, Pivot Tables, IF, SUMIF/SUMIFS, filters, sorting, and basic data analysis.
Tally & Accounts Support
- Handle basic day-to-day activities in Tally.
- Coordinate with the Accounts team for Tally-related system issues.
- Troubleshoot basic Tally/software-related problems and coordinate with support teams when required.
Software & System Support
- Handle day-to-day queries related to company software applications.
- Coordinate with software vendors/customer care/support teams for issue resolution.
- Follow up on unresolved technical issues and ensure timely closure.
- Assist employees with basic software and system-related queries.
- Maintain records of software issues, resolutions, and support requests.
Computer & IT Support
- Provide basic technical support for laptops, desktops, printers, scanners, and other office IT equipment.
- Troubleshoot basic hardware, software, Windows, network, printer, and connectivity issues.
- Maintain an updated record of company laptops, desktops, and other IT assets.
- Ensure smooth functioning of internal computer systems.
Desired Skills
- Good knowledge of MS Excel and MS Office.
- Working knowledge of Tally.
- Basic knowledge of Windows operating systems, computer hardware, networking, printers, and peripherals.
- Good troubleshooting and problem-solving skills.
- Good communication skills and ability to coordinate with customer care/software support teams.
- Ability to work independently and follow up until issues are resolved.
- Good documentation and reporting skills.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
