ob Overview
We are seeking a detail-oriented, organized, and proactive Business Operations & Support Associate to streamline our daily operations. In this multi-functional role, you will provide vital administrative and operational support across various departments. The ideal candidate is an efficient multi-tasker with strong communication skills who can seamlessly handle documentation, client follow-ups, and logistics coordination.
Key Responsibilities
- Cross-Functional Departmental Support: Assist various internal teams (such as HR, Sales, and Marketing) with daily administrative assignments, data entry, and operational tasks.
- Client & Payment Follow-ups: Conduct professional follow-ups with clients via phone and email regarding outstanding outstanding balances, documentation, and general inquiries.
- Administrative & Document Management: Oversee the printing, scanning, filing, and systematic archiving of corporate documents while ensuring strict confidentiality.
- Data Management & Reporting: Maintain, update, and manage internal databases, stock records, and accurate MIS reports using MS Excel.
- Logistics & Dispatch Coordination: Manage end-to-end courier operations—including booking, real-time tracking, vendor follow-ups, and maintaining comprehensive delivery status logs.
- Sample & Order Tracking: Coordinate the seamless dispatch of product samples to clients and vendors, ensuring all records are meticulously updated.
- Commercial Documentation Support: Assist in order processing, drafting professional business proposals or quotations, and handling general data creation and management as required.
- Inquiry Management: Conduct professional follow-ups on business leads or incoming inquiries via email and telephone to support the growth of the business.
Requirements & Skills
- Education: Graduate in any discipline.
- Experience: 0–3 years of experience in a back-office, administrative, or general corporate support role.
- Technical Skills: Proficiency in MS Office Suite (specifically intermediate MS Excel and Word) and professional email etiquette.
- Soft Skills: Strong verbal and written communication (essential for professional client coordination), excellent interpersonal skills, and a sharp eye for detail.
- Time Management: Proven ability to prioritize tasks, multitask effectively across departments, and meet operational deadlines.
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
