Job Summary:
We are looking for a proactive and technically inclined Tally on Cloud Intern to assist in cloud operations, client support, and basic server-related activities. The intern will support day-to-day Tally cloud operations, user coordination, and troubleshooting while gaining hands-on exposure to cloud-based accounting environments.
Key Responsibilities:
- Assist in day-to-day operations of Tally on Cloud services
- Support users with login, access, backup, and connectivity-related issues
- Coordinate with technical teams for cloud/server-related troubleshooting
- Monitor basic cloud operations and report downtime/issues immediately
- Assist clients in onboarding and basic usage of Tally on Cloud services
- Provide first-level support for Tally-related operational queries
- Maintain proper documentation of support requests and issue resolution
- Help manage user creation, permissions, and cloud access records
- Ensure proper maintenance of client and operational data
- Assist in maintaining backups and basic data security practices
- Coordinate with internal teams for issue follow-ups and task completion
- Maintain organized documentation and support trackers
- Ensure timely response to client and internal communication through emails and Bitrix
Required Skills & Qualifications:
- Pursuing or completed Graduation in IT, BCom, BCA, or related field
- Basic understanding of Tally and cloud/server concepts preferred
- Good communication and coordination skills
- Basic knowledge of MS Excel and system operations
- Willingness to learn cloud support and client handling
Pay: ₹5,000.00 - ₹8,000.00 per month
Location:
- Thane, Maharashtra (Required)
Work Location: In person
