We are looking for an Order Processing Assistant to support the team in day-to-day order processing, documentation, invoice uploading, delivery tracking and order closure activities.
The candidate will work under the supervision of the Admin Manager and will be responsible for timely follow-up, accurate documentation and coordination with internal departments.
Key ResponsibilitiesOrder Processing & Execution
- Receive and process customer Purchase Orders / Work Orders.
- Check basic PO details such as product, quantity, rate, GST, delivery terms and other requirements.
- Update order details in Excel/system and maintain the Order Execution Tracker.
- Coordinate internally with Sales, Accounts, Billing, Stores, Logistics and Service teams for order execution.
- Track orders from PO receipt to final completion.
- Follow up on dispatch, delivery, installation and commissioning activities.
- Maintain delivery challans, installation reports, commissioning reports and other completion documents.
- Ensure timely follow-up of pending order-related activities.
Invoice & Portal Activities
- Coordinate with the Billing team for invoice preparation.
- Verify invoice details against the relevant PO/WO.
- Upload invoices on GeM and other applicable customer portals.
- Upload required supporting documents along with invoices.
- Maintain records of invoice submissions and acknowledgements.
- Track invoice status and follow up on pending or rejected invoices.
- Coordinate internally for corrections and re-submission wherever required.
Documentation & Record Management
- Maintain proper soft and hard copies of order-related documents.
- Maintain and regularly update order execution trackers.
- Ensure all documents are properly filed and easily retrievable.
- Maintain records of PO, delivery, installation, commissioning, invoice and order closure documents.
Coordination & Follow-up
- Coordinate with internal departments for timely completion of assigned activities.
- Follow up regularly on pending deliveries, installations, invoices and documentation.
- Keep the Admin Manager updated regarding pending activities, delays or issues.
- Assist in preparing daily, weekly and monthly operational reports.
- Perform other operational tasks assigned by the reporting manager.
Skills Required
- Basic knowledge of Tally, MS Excel, MS Word and Email.
- Good communication and follow-up skills.
- Strong attention to detail.
- Good documentation and data-entry skills.
- Good coordination and organizational skills.
- Basic computer and internet skills.
- Ability to manage multiple tasks and deadlines.
- Willingness to learn and take responsibility.
Eligibility
- Graduate in any discipline.
- Freshers are welcome to apply.
- 0–2 years of experience in order processing, back-office, operations or sales coordination will be an advantage.
- Experience with GeM/customer portal invoice uploading will be an added advantage.
Ideal Candidate
The ideal candidate should be organized, responsible, detail-oriented and good at follow-up. The candidate should be comfortable working with Excel, emails, online portals and documentation and should have a willingness to learn business operations and order execution processes.
Salary: ₹16,000-20,000 per month, depending on candidate's experience, skills and current salary.
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
