Candidates
Pay: ₹30,000.00-₹35,000.00 per month
Job description:
Key Responsibilities
Track trucks using GPS, ELDs, and carrier tracking systems.
Contact drivers regularly to obtain location updates.
Update brokers and customers with accurate ETA information.
Ensure on-time pickup and delivery.
Monitor delays due to weather, traffic, border crossings, or mechanical issues.
Schedule check calls (e.g., every 2–4 hours or as required by customers).
Update the Transportation Management System (TMS) with shipment status.
Resolve issues such as late arrivals, missed appointments, or detention.
Coordinate with dispatchers, drivers, brokers, warehouses, and receivers.
Maintain records of PODs (Proof of Delivery), BOLs, and shipment documents.
Skills Required
Excellent communication (phone and email)
Strong attention to detail
Ability to multitask in a fast-paced environment
Knowledge of North American trucking operations
Understanding of Hours of Service (HOS)
Familiarity with load boards and TMS software
Problem-solving and customer service skills
Typical Daily Workflow
Review all active loads.
Verify drivers are on schedule.
Contact drivers for status updates.
Update brokers and customers with ETAs.
Resolve delays and appointment changes.
Confirm deliveries and collect PODs.
Close completed loads in the TMS.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
