Overview:
Performance & Reporting Lead - Commercial Sales
Responsibilities:
- Develop and maintain an efficient service reporting framework
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Work with Capability leads to define and maintain Operational KPIs (and maintain them in Metrics Catalog)
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Lead Operational reporting governance
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Define and manage the process of data collection, storing and reporting, including BI dashboards development
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Provide key insights and analytics to Capability leaders, Consumer & Commercial leadership team on performance improvement opportunities .
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Lead Value Realization / Productivity process of Commercial Sales
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Enable delivery of Commercial value realization
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Work with Capability teams in establishing clear process of tracking across Sectors at detailed level
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Define methodology (Productivity, Cost Avoidance, Rev growth)
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Implement common framework across ~100 + service offerings
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Develop and implement process of value realization collection and reporting
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Define automation opportunities
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Lead executive reporting including Commercial SVP, Commercial VP, Sector requests (quarterly) / or any other LT reports related to performance
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Lead Roadmap management including headcount reporting by capability / hub
Qualifications:
Engineering, Post Grad (Preffered)
