Here's a Customer Care Executive job description:
Key Responsibilities:- Handle customer inquiries, complaints, and feedback via phone, email, or chat
- Provide timely and effective solutions to customer issues
- Escalate complex issues to senior team members when needed
- Maintain accurate records of customer interactions
- Contribute to improving customer satisfaction and retention
Requirements:- Excellent communication and problem-solving skills
- Previous customer service experience preferred
- Ability to handle multiple tasks and work in a fast-paced environment
- Basic computer skills and typing proficiency
Do you want me to add anything or would you like to know more about a specific aspect of the job?
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹13,000.00 per month
Work Location: In person
