Job Description
Candidates with ECE, EEE, or Diploma (especially Electrical / Electronics) background are preferred, but not mandatory. Technical knowledge can be an advantage for preparing quotations.
This is NOT a technician/field technician job.The main work is Laptop-based office work involving billing, quotations, service tickets, data entry, and technician coordination.
We are looking for a Service Billing & Back Office Executive for our company, OTS Automation and Solution, located in Koyambedu, Chennai.
The candidate will be responsible for handling office-based service coordination, billing, quotation preparation, ticket updates, and data entry related to our CCTV, AC, Electrical, and Fire Alarm services.
Candidates who are not comfortable using a laptop/computer or are not interested in billing, quotation, ticket handling, and office coordination work should not apply.
Salary: ₹12,000 – ₹16,000 per month, depending on skills and experience.
Key Responsibilities
- Prepare billing and quotations for CCTV, AC, Electrical, and Fire Alarm works.
- Check technician work details and prepare billing based on the completed work.
- Receive, update, and maintain service tickets.
- Coordinate with technicians regarding work status and service details.
- Maintain service records, customer details, and billing information.
- Use Laptop, Excel, Google Sheets, and other basic office applications for daily work.
- Handle basic email communication and office documentation.
- Follow up on pending service tickets, quotations, and billing.
- Coordinate between the office team, technicians, and client sites.
Pay: Up to ₹16,000.00 per month
Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai, Chennai District)
