Job Title: Payment Posting Specialist
Location: Chennai, India
Position Type: Full Time/Work from Office
Job Purpose
The role is responsible for accurately posting insurance and patient payments, reconciling accounts, and supporting denial management to ensure efficient revenue cycle operations. By maintaining compliance, generating reports, and coordinating with internal teams and external stakeholders, the position ensures accuracy, timeliness, and integrity of payment processing while identifying opportunities for process improvement.
Principal Accountabilities :
- Payment Processing: Post insurance payments, patient payments, and adjustments to appropriate accounts within the billing system, maintaining high accuracy.
- Reconciliation: Regularly reconcile daily payment batches with deposits and account balances, ensuring no discrepancies in posted transactions.
- Denial Management Support: Identify and escalate denied claims to the RCM team for further investigation, supporting denial resolution efforts.
- Reporting: Generate and review payment posting reports to ensure accuracy and completeness of posted transactions.
- Communication: Coordinate with insurance companies, patients, and internal RCM teams to resolve discrepancies and missing information.
- Compliance: Follow all regulatory guidelines and organizational policies in handling sensitive payment information, maintaining confidentiality and data security.
- Process Improvement: Identify areas for process enhancement within payment posting and work with management to implement best practices.
Related experience/ must- have skills /specific tools/ platforms/qualifications:
- Associate’s degree in accounting, healthcare administration, or related field
- 2-4 years of experience in healthcare payment posting.
- Experience with healthcare billing software and EHRs Knowledge of payment reconciliation processes and basic accounting principles
- Understanding of government (Medicare, Medicaid) and commercial payer reimbursement rules.
Capabilities
- Detail-Oriented: Ability to accurately post high volumes of payments with minimal errors.
- Analytical Thinking: Skilled in identifying payment discrepancies and resolving them efficiently.
- Technical Proficiency: Competent with billing systems, clearinghouses, and Microsoft Excel.
- Communication: Clear documentation and collaboration with AR and finance teams.
- If interested, send your resume to [email protected]
Pay: From ₹20,000.00 per month
Work Location: In person