- Outbound Calling: Make high-volume outbound calls to customers with outstanding debts or overdue accounts.
- Negotiation: Negotiate mutually agreeable payment plans or settlements while adhering to company policies.
- Payment Follow-up: Track payment commitments and follow up regularly to ensure timely recovery of dues.
- Quality Adherence: Qulity parameters / audit parameters to be adhered
Requirements & Qualifications
- Experience: Previous experience in debt collection, telecalling, or customer service roles.
- Communication Skills: Strong verbal communication, active listening, and negotiation skills. Proficiency in local languages is a major asset.
- Education: SSLC / PUC / Graduatin
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
