JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position: Facility Manager - Technical and Soft Services
Location: Mumbai
Employment Details:
Work Schedule: 6 days/week, General shift (9 AM - 6 PM)
Notice Period: Immediate to 1 month maximum
Critical RequirementsEducation: Bachelor's degree in Electrical Engineering (B.E./B.Tech Electrical/Diploma) - Mandatory
Experience: 7-9 years hands-on experience with strong background in both technical (electrical & MEP) and soft services facility management
Key ResponsibilitiesTechnical Operations & Maintenance
Electrical Systems: Manage HT transformers (4000 KVA), diesel generators (250-2000 KVA range), UPS systems, circuit breakers, and associated electrical infrastructure
HVAC Management: Oversee chillers (air-cooled/water-cooled), cooling towers, AHUs, PAC units, VRF systems, CSU, and split AC units with focus on maintaining optimal conditions in labs, data centers, server rooms, and equipment spaces
Building Systems: Maintain elevators, pumps, sewage treatment plant (50 KLD), plumbing infrastructure, and kitchen equipment
Fire Safety: Manage complete fire fighting systems including jockey pumps, boosters, sprinklers, hydrants, diesel engines, and LSS components
Soft Services Oversight
Handle coordination and management of soft services in addition to technical responsibilities
Planning & Coordination
Coordinate vendor management and provide regular project updates. Track AMC and PPM schedules, plan OEM training programs, conduct risk assessments, and maintain OpsAide/CMO trackers. Execute annual facility shutdowns and implement pre-emptive maintenance programs to minimize critical equipment failures.
Documentation & Reporting
Generate comprehensive daily, weekly, monthly, and quarterly reports. Prepare MMR and QBR for client presentations. Maintain engineering and safety compliance documentation, checklists, logbooks, PPM schedules, stock reports, and meeting minutes.
Inventory & Budget Management
Prepare critical spares lists based on manufacturer recommendations, plan inventory for in-house maintenance teams, monitor facility budget, manage petty cash operations, and ensure vendor invoice compliance with established standards.
Client & Team Leadership
Work closely with senior facilities management to ensure seamless operations. Lead technical maintenance teams, conduct routine service audits, achieve KPIs and SLAs, identify operational improvement opportunities, and ensure high client satisfaction through proactive issue resolution.
Safety & Risk Management
Provide equipment lifecycle recommendations, participate in emergency evacuation procedures, handle crisis management and business continuity planning, maintain safety protocols, and ensure ongoing health and safety compliance.
Required CompetenciesTechnical Expertise: In-depth knowledge of electrical systems (HT/LT), transformers, DG sets, UPS; expertise in HVAC systems; understanding of fire fighting systems, sewage treatment, and plumbing; proficiency in preventive and corrective maintenance practices
Leadership & Management: Strong team leadership abilities, client-centric approach with proven customer satisfaction track record, excellent communication and reporting skills
Operational Skills: Problem-solving mindset for handling difficult situations, strong organizational and documentation capabilities, budget management and vendor coordination experience
Preferred Qualifications: Knowledge of occupational safety standards, experience with facility management software and tracking tools, ability to implement continuous improvement initiatives
Why Join JLL?At JLL, we're committed to shaping the future of real estate for a better world. This role offers the opportunity to manage critical infrastructure for a premier client (Mahindra), work with industry-leading professionals, and pursue professional growth in the dynamic facilities management field.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
