Job Title: Virtual Survey Engineer – Insurance Claims
Location: Nerul, Navi Mumbai
Experience Required: 0 to 3 Years
Salary: ₹25,000 – ₹35,000 per month
Job Type: Full-time
Job Summary
We are looking for a dynamic and technically sound Engineering professional to conduct virtual surveys for insurance claims up to ₹5 Lakhs. The candidate will be responsible for damage assessment, claim investigation, documentation, customer interaction, and timely submission of Final Survey Reports (FSR).
Key Responsibilities
- Conduct live video-based surveys for insurance claims and assess damages accurately.
- Prepare Joint Inspection Reports (JIR) and collect all required claim documents.
- Evaluate losses as per policy terms and estimate claim amounts.
- Communicate assessment findings to customers and obtain consent.
- Handle customer queries and grievances professionally.
- Prepare and submit Final Survey Reports (FSR) within defined turnaround timelines.
- Identify discrepancies and potential fraudulent claims during investigations.
- Coordinate with insurers and stakeholders throughout the claim process.
Required Skills
- Diploma or B.E./B.Tech in Mechanical, Electrical, or related Engineering discipline.
- Minimum 0 to 3 years of experience in Sales, Maintenance, Service Engineering, or Insurance Claims.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Comfortable using video conferencing tools and digital platforms.
- Ability to work independently and manage multiple cases efficiently.
- Experience in insurance surveying, loss assessment, or claims handling.
- Knowledge of repair estimation and technical damage evaluation.
- Customer-focused approach with strong interpersonal skills
Benefits
- Competitive salary package
- Incentives based on performance
- Paid training
- Career growth opportunities
- Supportive work environment
- Rotational week off
- Employee engagement activities
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
