Position: Executive / Senior Executive – Pre-Sales (Export & Domestic)
Department: Proposals/ Pre Sales / Inside Sales
Location: Coimbatore
Industry: Foundry / Castings/ Machining / Oil & Gas
Job Summary
We are seeking a proactive and detail-oriented Executive/ Senior Executive – Pre-Sales (Export & Domestic) to manage customer enquiries, prepare techno-commercial quotations, coordinate order execution, and ensure seamless communication between customers and internal departments. The ideal candidate should have experience in the valve, casting, machining, or engineering manufacturing industry with exposure to export and domestic business operations.
Key Responsibilities
Customer & Customer Support
- Handle domestic and international customer accounts.
- Respond to customer enquiries and prepare techno-commercial quotations (RFQs/RFPs).
- Negotiate pricing in coordination with management.
- Participate in customer portal bidding and monitor new business opportunities.
- Maintain strong customer relationships through regular communication.
- Inform customers of any delays and provide revised delivery schedules for certain Key clients .
- Support after-sales activities and payment follow-up if required.
Required Skills
- RFQ preparation and quotation management
- Order processing and order execution
- Export and domestic sales coordination
- Customer relationship management
- Commercial negotiation
- Excellent written and verbal English communication
- Strong analytical and problem-solving skills
- Proficiency in Microsoft
Key Competencies
- Customer-focused approach
- Excellent communication and interpersonal skills
- Time management and multitasking
- Team collaboration
- Commercial awareness
- Decision-making and problem-solving
- Ability to work under pressure and meet deadlines
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
