Technical Support & AI Automation Executive
We are looking for an experienced and solution-oriented professional who can handle technical support, AI automations, workflow improvements, and development-related requirements across the company.
Key Responsibilities
- Handle technical issues across systems, tools, devices, and internal applications.
- Identify repetitive processes and implement practical automations.
- Build and maintain AI/workflow automations.
- Support integrations, scripting, system improvements, and development requirements.
- Troubleshoot CRM, helpdesk, e-commerce, and other business systems.
- Coordinate with external developers/vendors where required.
- Research and implement new AI and technology solutions that improve efficiency.
- Work with different departments to understand technical challenges and develop scalable solutions.
Skills Required
- Strong technical troubleshooting and problem-solving ability.
- Hands-on experience with AI and automation tools.
- Good knowledge of APIs, webhooks, integrations, and workflow automation.
- Working knowledge of Python, JavaScript, or Google Apps Script preferred.
- Understanding of SaaS, CRM, e-commerce, and cloud-based systems.
- Strong ownership, research, and independent problem-solving skills.
Experience: Minimum 4 years of relevant experience
Location: Surat
Employment Type: Full-time
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Education:
Experience:
- AI: 2 years (Required)
- Technical support: 2 years (Preferred)
Location:
- Surat, Gujarat (Surat) (Required)
Work Location: In person
