We are looking for an experienced and highly competent Pharmacy Operations Manager / Chief Pharmacist who can take responsibility for day-to-day pharmacy operations and help build the business from the ground up.
Key Responsibilities
1. Pharmacy Operations
Manage day-to-day retail, wholesale and online pharmacy operations
Ensure compliance with applicable pharmacy and drug regulations
Supervise pharmacists, counter staff, warehouse and order-processing staff
Establish SOPs for purchasing, receiving, storage, dispensing, billing and dispatch
2. Purchase & Vendor Management
Source medicines from authorised distributors/companies
Negotiate purchase prices, schemes and credit terms
Develop and maintain supplier relationships
Identify high-margin and fast-moving products
Control purchasing and working capital
3. Inventory Management
Maintain accurate inventory and batch records
Implement FEFO (First Expiry, First Out)
Monitor near-expiry and slow-moving stock
Minimise stock-outs, dead inventory and expiry losses
Conduct regular physical stock reconciliation
4. Retail Pharmacy
Ensure professional handling of prescriptions
Supervise dispensing operations
Improve customer service and repeat purchases
Develop OTC/product-category sales while maintaining regulatory compliance
5. Wholesale Business
Process wholesale orders
Develop relationships with doctors/clinics/institutions and eligible trade customers where legally permitted
Manage customer credit limits and collections
Monitor wholesale margins and profitability
6. Online Pharmacy
Supervise online order processing
Prescription verification
Picking, packing and dispatch
Returns, cancellations and customer complaints
Coordinate with delivery partners
7. Business Development
Identify opportunities to increase pharmacy revenue
Develop strategies for increasing average bill value and repeat customers
Identify profitable product categories
Help build the wholesale customer base
Candidate Profile
We are looking for someone who is:
Highly responsible and trustworthy
Commercially minded
Strong in inventory management
Comfortable negotiating with suppliers
Experienced in pharmacy software/POS systems
Good with numbers and margins
Capable of managing a team
Comfortable working in a high-volume environment
Willing to take ownership rather than simply perform dispensing duties
Preferred Background
Candidates with experience in:
Large retail pharmacy chains
Pharmaceutical distributors/stockists
Retail + wholesale pharmacy
E-commerce pharmacy
Multi-branch pharmacy operations will be preferred.
Pay: ₹45,000.00 - ₹60,000.00 per month
Education:
Experience:
- Clinical pharmacy: 10 years (Required)
Work Location: In person
