Job Description:
- Attended & Managing Incoming calls.
-
Able to understand client query & provide
solutions.
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Coordinate with different departments with regards to client
query.
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Taking ownership of customer issue and following problems
through to resolutions.
- Improve customer service experience.
-
Keep accurate records & maintain Daily , weekly ,
monthly MIS.
- Must have trouble shooting skill.
- Passionate towards customer service.
Basic Competency requirement:
- Proven work experience as CSE in BFSI industry.
- Proficiency in English is must.
-
Fresher’s can also apply those who pursuing BA, B.com,
M.com, MA, MBA & Graduates.
- Working knowledge of Excel , power point.
Remuneration: Best in Industry
