Key Responsibilities:
· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.
· Clearly explain the importance and benefits of the medical check-up in the insurance approval process.
· Address any client concerns, objections, or misconceptions about medical tests with accurate information.
· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.
· Track appointment completion and follow up to ensure all medical reports are submitted on time.
· Maintain accurate records of communications and appointments in CRM systems.
· Collaborate with underwriting and customer service teams to resolve any delays or issues.
· Educate clients about policy timelines and next steps after medicals are done.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Education:
Language:
- Hindi (Preferred)
- English (Preferred)
Location:
- Marathahalli, Bengaluru, Karnataka (Preferred)
Shift availability:
Work Location: In person
